Wellness Concierge – Join the Angea Acupuncture & Yoga Team

Wellness Concierge

Angea Acupuncture & Yoga

Prahran, VIC | Casual, with potential for part-time for the right person

Angea Acupuncture & Yoga provides holistic, evidence-informed women's healthcare - supporting women through every stage of life, from menstruation and fertility to pregnancy, postpartum, perimenopause and beyond. Our clinic is a sanctuary, and our Wellness Concierge is the heart of that experience - You will be the first and last point of contact for every client.

This is an exciting opportunity to establish yourself as an integral member of the Angea team on a casual - part-time basis. We're looking for someone who genuinely loves helping women, is highly organised, takes initiative and thrives in a fast-paced wellness environment.

What you'll be doing

• Welcoming clients and creating a warm, calm, premium experience from the moment they walk in

• Managing check-in/check-out, payments (HICAPS/EFTPOS), and rebookings

• Supporting and coordinating practitioner diaries, appointments and waitlists

• Handling enquiries via phone, email and in person with warmth and professionalism

• Keeping the clinic beautifully presented and running smoothly day to day

• Contributing ideas to improve client experience and clinic operations

• Assist coordinating workshops, events and community education programs

About you

• You've worked front-of-house or reception before - this is essential

• You're dynamic, autonomous, and comfortable managing a busy space independently

• You're warm, organised, and genuinely love helping people

• You want to become an integral part of our growing clinic 

• Experience in a medical, allied health or wellness clinic - bonus, but not required

• Familiarity with clinic software (e.g. Cliniko) is a plus

Hours Approx. 2–3 shifts/week.
Wednesday evening availability required.

We're looking for someone who enjoys becoming part of a close-knit team and is excited about growing with the clinic. As Angea continues to expand, there may be opportunities for additional hours and increased responsibilities depending on your current skillset. 

Frequently Asked Questions

How do I apply for this role? Simply send through your resume and a short note about why you'd be a great fit for the Angea team. We'd love to hear what draws you to holistic women's healthcare and how your front-of-house experience has prepared you for this role.

Is prior experience in a wellness or medical clinic required? No, it's not required, but it is considered a bonus. What matters most to us is genuine front-of-house or reception experience, along with a warm, organised approach and a real passion for helping women.

What does a typical shift look like? As Wellness Concierge, you'll be the first face clients see and the last person they interact with before leaving. A typical shift includes welcoming clients, managing check-in and check-out, processing payments, coordinating practitioner diaries, and keeping the clinic running smoothly and beautifully presented throughout the day.

Is there room to grow within the clinic? Yes. This role starts on a casual basis with potential for part-time hours for the right person. As Angea continues to grow, there may be opportunities for increased hours and additional responsibilities depending on your skills and interests.

Do I need experience with clinic software like Cliniko? Familiarity with clinic management software such as Cliniko is a plus, but not essential. Full training and support will be provided to help you feel confident in the role.

What is the Angea team culture like? Angea is a close-knit, supportive team that genuinely cares about both our clients and each other. We're looking for someone who wants to become an integral part of that team culture and grow alongside the clinic as we expand.

What are the required hours and availability? This role is approximately 2–3 shifts per week, with Wednesday evening availability required. We understand the importance of work-life balance and aim to create a schedule that works well for both the clinic and the right candidate.

If you're warm, organised, and passionate about creating exceptional experiences for women at every stage of life, we'd love to hear from you. Join us at Angea Acupuncture & Yoga and become part of a team that's redefining holistic women's healthcare in Prahran.

For questions please contact jade@wayofbeingco.life Apply Now